Ample and secure parking, cozy bar atmosphere, local attractions nearby

Significantly improve menu availability!!! Refresh tired decor throughout the hotel!!! Resolve staffing issues to enhance guest experience!!! Attention to cleanliness and hygiene is crucial for future visits!!!

Our one-night stay was fantastic! We loved the spacious twin room and the delicious meal, complete with amazing live music that really made our evening special.

Felt like a VIP, no complaints.

Had a great stay with friends! The large rooms were beautifully decorated and super comfy. We loved the vibrant bar area and had a nice breakfast every morning. It's close to town and perfect for exploring Kilver Court and the beautiful countryside. Definitely recommend it!

One downside was the sofa in our room. it could have used a deep clean as we noticed some stains.

Had a lovely one-night stay here while exploring the local area. The room was cozy and charming with lovely old beams, and it was spotless. The breakfast was a highlight, with a great full English that set us up for the day. Although the restaurant was closed on Sunday, the manager recommended a nearby fish and chip place, which was a great choice. I would definitely recommend it to anyone looking for a budget-friendly base.

The Double Room was really spacious and beautifully decorated, which made it feel cozy and inviting. The bed was super comfortable, and I had a great night’s sleep. Everything was spotless and well-equipped, which added to the homely vibe. I was really impressed with the quality and attention to detail in the room.

Friendly staff and tasty food

Had a blast on our 2-night stay! Staff were super welcoming, and the food in the restaurant was really tasty. We also enjoyed the comfy room, even if it was a bit noisy at times. Just wish the bathroom could use a little upgrade, but overall, a solid stay!

Exceptional Service and Cosy Atmosphere

The stay was wonderful with beautiful room decor and a welcoming vibe that made us feel right at home. The breakfast was a highlight, featuring a delicious full English that truly kicked off our day perfectly. The staff were attentive and went above and beyond to make our experience memorable. the restaurant was closed during our visit, which limited our dining options on-site.

i had a lovely stay at the thatched cottage during my recent visit to shepton mallet. the friendly staff and cozy atmosphere really exceeded my expectations after my previous stay elsewhere. the room was comfortable and the food was delicious, making my time there truly enjoyable.

heating in the room was inadequate.

Charming, Charming, Charming

I absolutely loved the quaint, cozy atmosphere with historical touches like wooden beams and the open fire that truly made me feel at home. The spacious, spotless Double Room offered a comfortable night's rest, enhancing my overall experience. And let's talk about breakfast – it was the best full English I've ever had, setting the perfect tone for a day of exploring!

Would recommend! 🥰✨

I had a lovely stay in a comfortable room with friendly staff who were eager to assist. The breakfast was enjoyable and the location was convenient for exploring local attractions. there were some issues with the room temperature and a bit of wait for service during dinner, which could be improved.

Loved the atmospheric dining experience and the generous portions! Definitely a place to revisit for the live music nights.

I really liked my stay at the thatched cottage. the room was spacious and beautifully decorated. breakfast was fantastic, especially the porridge! the staff, led by kevin, were friendly and really attentive, making us feel welcome. also, it’s close to a lovely beer garden for a relaxing evening.

would recommend

Exceptional service and great room. Restaurant closed, but manager's dining tip was excellent.

A lovely stay with great food!

Had a wake here which was kinda rough, but Ken made it way easier for us! The function room was just right, and the food was delish & plentiful. My family members loved their rooms too. Plus, the bar was cozy! One thing, though, parking was a bit tight at times.